FAQ

  • Why do we deserve your business?

    We are unique in the marketplace in that we offer a full turn-key package tailored to suit your needs.
    With over 25 years dealing with educational organisations, we have the experience and know how to get projects successfully over the line. Continued emphasis on face to face interactions with our customers who are our primary focus ensures top quality service.

  • What makes our product different?

    We provide a wide range of beneficial guaranteed products required to create an innovative and calming learning environment.
    We strive to ensure each and every customer is happy with our products in creating your ideal multi- sensory room.

  • What happens if I have a problem with my purchase?

    Naturally, problems can arise such as damages during transit. Please contact us through our office or mobile number, Email or any of our social media channels whereby we have a quick response guarantee to reply within 1 / 2 working days.
    All our products have quality guarantees and if problems do arise, please refer to our returns policies where we offer hassle free return options

  • What geographical area do you cover for supply and installation?

    We offer a nationwide delivery and installation service. Most products can be delivered through our dedicated courier service without the need for any installation. However, on larger contracts, we use our own transport to ensure guaranteed delivery on time.

  • Claim for VAT Refund on Aids and Appliances for use by Persons with Disabilities?

    Value-Added Tax (VAT), charged and paid within the Republic of Ireland, may be reclaimed on certain aids and appliances for use by persons with disabilities.The relief applies to VAT on the purchase of goods which are aids and appliances designed to assist a person with disabilities to overcome his or her disability in the performance of daily functions or in the exercise of a vocation.The relief is not allowed on services or on the rental of goods.

    The relief is also available in certain circumstances to persons other than disabled persons who purchase such goods for the sole ownership, possession and the exclusive use of a named person or persons with disabilities.

    The provisions of the Order extend to works carried out on homes to adapt them to make them more accessible for persons with disabilities. The provisions do not apply to the actual construction of a home but would apply, for example, to certain alterations or adaptations which would be necessary to meet the particular needs of the person with the disability.

    DOWNLOAD THE REVENUE FORM HERE